Troubleshooting 550 series

Keypad notifications

* The keypad is model dependent and may therefore differ. However, LED indications are the same for all models.

shock

When the "tilt indicator" and the "Y indicator" flashes red the laser is LOCKED because of a SHOCK. This is a warning you can reset by pressing simultaneously the ON + ARROW DOWN for 3 seconds or reset the warning in the APP.

pincode

When the "battery indicator" and the "tilt indicator" flashes green the laser is LOCKED because of a PINCODE what was setup in the APP. Please enter your pincode (4 key arrow code) on the keypad or in the APP. In case you forgot the pincode please refer to our knowledgebase.

level-problem

When the "tilt indicator" and the "level indicator" flashes red the laser is has reached his automatic level range. Please put the laser on a flat surface or put the tripod more leveled.

If the laser is already positioned almost flat and the warning remains please contact your dealer, the laser will have to be returned to a service center in this case.

HV-accubijnaleeg

When the "battery indicator" flashes red it means that the battery is almost empty. You can charge the laser by connecting the power plug to the batterypack.

HV-niveleert

When the "battery indicator" flashes green it means that the laser is leveling, please wait till leveling is complete, the LED will light up green.

HV-acculeeg

When the "battery indicator" lights up red the battery is empty. You can charge the laser by connecting the power plug to the batterypack.

tilt-green

When the "tilt indicator" lights up green the tilt-function is active. Visit our knowledegbase for more information about the TILT-function.

tilt-red

When the "tilt indicator" lights up red the TILT is activated because of disturbing the laser while the TILT function was activated. Visit our knowledgbase for more information about the TILT-function.

manueel

When the "level indicator" light up red the laser is in manual mode. This means the auto-leveling is shut off. For more information about the manual mode please refer to our knowledgebase.

FAQ

The 550 Series has a shock sensor and Bluetooth module built in. Unfortunately, the shock sensor needs a power supply and is using the Li-Ion battery for this.

The battery will discharge itself after 20-30 days storage.

Please charge battery before use.

The APP is under constant development.

A slope can still be set manually on the instrument.  

It may be that some functions like setting a slope on the 550H in the APP will not work at present.

We will update the APP soon.

The APP is under development right now. It can be that some functions like setting a slope on the 550H in the APP wil not work. 

We will update the APP soon to solve this problems.

We will add a online Issue tracker soon where you can see if the problem you have is a known problem.

Checking accuracy

Coming soon.